Return and Exchange Policy
You may return your items but you'll have to shoulder the shipping fee (except on instances where we served the wrong item, size, etc.). Returns are accepted within 7 days from the delivery date. Returned items must fulfill the following requirements:
1. The item must NOT have been purchased under the Sale category. Purchases of items marked as Sale are deemed final.
2. Items must be returned in their original packaging, including gift boxes, shoe boxes, non-woven bags with the hang tag/label.
3. Items must be unworn, unused, unaltered and unwashed.
Zeus.ph reserves the right to reject returns that did not meet these standards.
E-mail firstname.lastname@example.org with the Subject: “Return” inclusive of photos of the package and its contents. Once we have received your email, we will review the request and photos. We will then inform you the next steps on returning the item.
Refunds for the purchase will be credited in the mode of payment you used to purchase the item. COD orders will be credited via Gcash.
Shipping for product exchange will be shouldered by the customer. All requests are processed within 12 business days.